Utility Services
The City’s Water System is rated in the top five percent of all water systems in the State with over 1,800 systems evaluated. System evaluations are based on technical, financial and managerial criteria. Ridgeland’s water source is two deep-water supply wells in the Cockfield Aquifer and four deep-water supply wells in the Sparta Aquifer.
After-Hours Water & Sewer Emergencies
For after-hours water and sanitary sewer emergencies, call 601.856-2121. Ridgeland Police will contact the on-call personnel to respond.
Establishing New Service
To establish new service, please come to City Hall at 100 W. School Street. You will need:
- Photo ID
- Copy of your lease or deed
- Deposit (varies depending on size of meter)
- Water User Agreement Form (available at City Hall)
- Water User Agreement Form in Spanish
Utility Services Resources
| Pay your Bill | Pay your bill through our Action Center |
| Billing Information | Payment options, register for E-billing, bill calculations, late charges |
| Register for E-Billing | Receive your bill through email |
| Water User Agreement Form | Required to establish new service |
| Bank Draft Authorization Form | Set up your payment to be drafted from your bank account |
| Request to Disconnect Form | Disconnect your water and sewer service |
| Leak Letters | Notification of a potential leak on your property |
| Leak Adjustment Form | Request a bill adjustment after leak repair |
| Register for Ridgeland Alerts | Alert system to notify citizens for water outages and other issues |
| Water and Sewer Rates | Schedule for water and sewer rate changes |
| 2020 Water Master Plan | Provides system planning information and recommendations |
| 2020 Wastewater Master Plan | Provides system planning information and recommendations |
| Water Quality Report | Reveals water quality test results about the City’s water system |
| Jackson Sewer Treatment Plant | Ridgeland’s usage of this plant |
Resources at a Glance
